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Question: Should I pursue justice against a wrongdoer at great personal expense? I am trying to decide if I should file an ethics complaint against my former property manager for a rental property. Basically, she managed the property for me for several years until I visited the property and found it in a state of disrepair that annoyed and concerned me. So, I wanted to fire her. But before she would release me from our agreement, she charged me $1,200 for repairs and maintenance that she had done to the house between tenants. She never asked me if I wanted the work done and when pressed she told me it was a matter of routine and our contract granted her the power to make decisions like that. Upon inspection, I discovered that not only were some of the prices she paid were above market rate, it was her husband's company doing the work. I've reviewed some of the past records and she did this about 50% of the time. The Association of Realtors' code of ethics in my state specifically notes that she has to disclose relationships like that, but she didn't. So, I think whether she was in violation is pretty clear cut; however, some have argued that our contract supersedes the code of ethics. (If the board agrees with that argument, then this becomes a contract dispute and not an ethics concern.) If I file the complaint and the board decides to hear the case, I will have to hire a lawyer, make trips to the area, and basically shovel out even more money. The board could take her license or fine her, but in talking to a lawyer, and a couple of officers on the board it's more likely that they will push for some sort of education rather than taking her license. And none of that would do anything to get my money back. To get my money back, I'd probably have to go through an even more costly process of mediation, then arbitration, then suing her in small claims court where I would never recoup all of my costs. I think it's pretty obvious she's in the wrong and I think I can make the case strong enough to bring some measure of justice on her, but it would be expensive and stressful. On the other hand, she was very unpleasant to me and I hate to see her get away with being a horrible person and a corrupt professional. What should I do? How do I decide whether pursuing justice is worth my time and effort?

Answer, In Brief: You should not ever sacrifice yourself in the pursuit of justice – particularly not to an organization that's just protecting its members, not weeding out the dishonest and incompetent.

Tags: Business, Culture, Ethics, Justice, Law

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