I’ve used GTD-style task tracking software OmniFocus for some years now. (Sorry, PC users: it’s Mac-only.) Although I have a few features that I’d like to see added, I love the program.

Recently, the company (The Omni Group) announced that their sync service has been taken out of beta. (That’s what syncs my OmniFocus database between my desktop, laptop, iPad, and iPhone… which is critical for me!)

Given that the service is free — and works so well — I thought that I should write them a quick note about how much I appreciate it:

Hi,

I’ve been a devoted OmniFocus user for many years, and I just wanted to tell you how much I appreciate your sync service. Before switching to it about six months ago, I was trying to sync my OmniFocus data between four devices using SwissDisk and then MobileMe. Neither worked reliably: SwissDisk was fine, until it suddenly stopped working. MobileMe would hang routinely, requiring me to restart OmniFocus multiple times per day. OmniSync has worked flawlessly, however… beta or not.

Of course, I hugely appreciate that it’s free, and I thought that the least that I could do is write to tell you that I’m grateful that you offer such a great service at such a great price.

So… Thank you!

The virtue of just is not merely about condemning evil: it’s also about praising the good… particularly the good that people offer you for free! I know how much I appreciate when people write to thank me for work that I’ve done for free… and I like to give as I get!